Guest Services at GullWing
When you stay with us, you’re in the good hands of our friendly and resourceful staff. They’re local experts with insight into all there is to do and see, both on and off the island. If you have a question or need anything during your stay, we’re here to help.
Check-In & Checkout
- Check-in: 3pm – Arriving early? Guests may use our amenities prior to check-in. (Subject to availability)
- Late Check-In – Arriving after 10pm? We’ll place your check-in packet (including room keys) in our after-hours lockbox, located at the main entrance. Give us a call in advance, and we’ll provide you with the code to unlock the box; otherwise call 866-523-7316 when you arrive. Stop down anytime in the morning to complete registration.
- Checkout: 10am – Not ready to leave just yet? Request a late checkout on the morning of your departure, for a nominal fee. (Subject to availability)
- Guest Services – Visit us anytime from 8am–10pm or dial (0) from your suite – for anything you need during your stay: restaurant recommendations, local tips, beach rentals, day-trip ideas – you name it. For after-hours assistance, please dial 5555 from any resort phone.
- Housekeeping Services – Complimentary daily housekeeping services includes replacing towels, removing trash and replenishing in room amenities. Full service cleaning can be scheduled for $40. Guest staying 10+ nights will receive a complimentary full service cleaning every 10+ nights.
- Fitness Room – Energize your stay with our state-of-the-art fitness equipment, including treadmill, elliptical, stationary bike, strength-training home gym, and free weights. Open 8am–10pm, with towels and water. Located on the 7th floor with sweeping views of Estero Bay.
- Pool Deck – Open 8am-dusk. As there is no lifeguard on duty, little swimmers must be supervised at all times.
- Daily Newspaper – Fort Myers News-Press delivered to your suite each morning. Wall Street Journal available at Guest Services.
- Guest Bicycles – Pick up helmets and bike locks located at Guest Services.
- High-Speed Wireless Internet – Enjoy complimentary high-speed internet in every suite.
- Daily Coffee & Tea – Enjoy tea and freshly brewed coffee varieties in the lobby 8am–9pm.
- Gift Shop – Sundries, sunscreen, snacks, logo apparel & beach towels. Purchases can be charged to your room.
- Business Services – Computer station with printer in lobby – check email, print plane tickets, anything you need.
- Ice, Snacks & Soft Drinks – Vending and ice machines are located on the ground level by the pool.
- In-Room Laundry – GullWing is truly a home away from home – each suite includes a laundry room.
Children & Families
Families love our expansive suites with full-home amenities; our calm, kid-friendly beaches with outdoor recreation and nearby points of interest; and our location on the charming, quiet south end of Estero Island – close enough to the action of north Fort Myers Beach, but tucked away in a secluded paradise.
Make a splash in our beautiful beachfront pool, with snacks and refreshments from Squawks Snack Bar. We have pool toys available for the kids, too. Take our bicycles out for a family ride, build sand castles out on the beach, then have a family movie night with our DVD rentals from the front desk. Spark their creativity with our painting activity, or take them to a nearby attraction. The possibilities are endless. Visit Guest Services for the best local recommendations and traveling tips the whole family can enjoy.
We also offer complimentary high chairs and cribs upon request.